WaterOut › Service area › Troy
Oakland CountyTroy Water Damage Restoration
WaterOut works water losses across Oakland County, including Troy. This page shows what city, county and federal sources say about water risk in Troy.
The First Few Minutes
- If water is still coming in, stop it at the valve.
- Keep away from wet electrical equipment.
- Photograph everything that got wet.
- Call WaterOut for extraction and drying.
WaterOut's process is water out, wet materials out, drying in, readings recorded. The log stays with your file.
Homes in Troy
About 73 percent of occupied Troy homes are owner-occupied: 24,446 owner households against 8,926 renter households.
Source: U.S. Census Bureau ACS 2020-2024 5-year estimates (via Census Reporter API), table B25003Single-family detached houses make up about 71 percent of Troy housing units (24,749 of 34,883).
Source: U.S. Census Bureau ACS 2020-2024 5-year estimates (via Census Reporter API), table B25024The 1970s is the biggest building decade in Troy: 11,311 homes, about 32 percent of all units, date from that decade.
Source: U.S. Census Bureau ACS 2020-2024 5-year estimates (via Census Reporter API), table B25034Only 4,708 Troy homes (about 13 percent) date from 2000 or later, and 872 date from 1939 or earlier.
Source: U.S. Census Bureau ACS 2020-2024 5-year estimates (via Census Reporter API), table B25034Natural gas heats 29,635 of Troy's 33,372 occupied homes (89 percent), and electricity heats 3,247.
Source: U.S. Census Bureau ACS 2020-2024 5-year estimates (via Census Reporter API), table B25040Median home value in Troy is $420,300 and median gross rent is $1,602 a month.
Source: U.S. Census Bureau ACS 2020-2024 5-year estimates (via Census Reporter API), tables B25077 and B25064Land in what became Troy Township was first purchased in 1819, and a settlement called Troy Corners formed in the area that is now north-central Troy.
Source: Wikipedia, Troy, MichiganTroy chose to incorporate in 1955 mainly to stop neighboring cities from annexing its land, at a time when people were leaving Detroit for the suburbs and the population was rising fast.
Source: Wikipedia, Troy, MichiganSewers, Drains and Basement Water in Troy
Troy storm drains empty into 134 detention basins and six lakes, so heavy rain depends on those basins to hold water back from streets and yards.
Source: City of Troy, Master Plan 2040The northwest quarter of Troy drains to the Rouge River (Main 1-2 Subwatershed) and the rest of the city drains to the Red Run Subwatershed of the Clinton River.
Source: City of Troy, Master Plan 2040The master plan names four major open drains in Troy: Sprague Ditch, Sturgis Ditch, Big Beaver Creek and Gibson Drain. It says many other county drains in the city are enclosed.
Source: City of Troy, Master Plan 2040State natural-features mapping flags Troy land along the floodplains of the Gibson Drain, Lane Drain and Ferry Drain, which feed the Clinton River, plus floodplains along tributaries of the Rouge River.
Source: City of Troy, Master Plan 2040Troy's stormwater system is regulated under a county permit and the state environmental agency, and the Streets and Storm Drains division investigates resident stormwater problems.
Source: City of Troy, Master Plan 2040Troy's stormwater permit paperwork places the city in both the Main 1-2 Subwatershed of the Rouge River and the Red Run Subwatershed of the Clinton River, and it carries a separate Red Run drain pollution plan.
Source: City of Troy, NPDES MS4 stormwater permit application (SWMP)Troy's Water & Sewer Division sends the city's wastewater to the Great Lakes Water Authority treatment plant.
Source: City of Troy, Water & Sewer DivisionTroy tells residents that flushed wipes and household items cause sanitary sewer backups in basements. It also warns that the disinfectant products needed to clean a backup can be scarce and that cleanup companies may be busy.
Source: City of Troy, Flushable Items pageMost of Troy's drinking water comes from the Lake Huron Water Treatment Plant in Port Huron, and a small share comes from the Northeast plant in Detroit. Both belong to the Great Lakes Water Authority.
Source: City of Troy, 2025 Water Quality ReportStorms and Power Outages in Troy
The Great Lakes Water Authority has a pump station in Troy. A power outage there on July 16, 2026 cut water flow to several Oakland County communities and set off boil-water advisories and main breaks elsewhere.
Source: WXYZ DetroitOn June 18, 2014 a thunderstorm wind gust of about 52 knots blew a tree onto a house in Troy, with NOAA recording $10,000 in property damage.
Source: NOAA NCEI Storm Events Database, event 521554NOAA logged dime-size hail at Troy on August 12, 2014, in the storm period right after the August 11, 2014 flood.
Source: NOAA NCEI Storm Events Database, episode 89593On August 18, 2019 a thunderstorm wind gust of about 52 knots blew a large tree onto a power line in Troy.
Source: NOAA NCEI Storm Events Database, event 850663NOAA recorded one-inch hail at Troy on April 5, 2023, in storms that hit Oakland and Macomb counties.
Source: NOAA NCEI Storm Events Database, event 1085708On August 24, 2023 a 56-knot thunderstorm gust blew down a one-foot-diameter tree in Troy during a night of metro Detroit flooding.
Source: NOAA NCEI Storm Events Database, event 1131393NOAA recorded one-inch hail at Troy on May 19, 2024.
Source: NOAA NCEI Storm Events Database, event 1182962On June 30, 2026 the Troy airport (KVLL) and Pontiac airport reported heat index values of 100 to 103, the first day of a long southeast Michigan heat wave.
Source: NOAA NCEI Storm Events Database, event 1357028Local Reports
On the morning of September 3, 2026 the Troy Fire Department answered a fire at the Troy Villa manufactured home community that partly collapsed the structure and left one person dead. Crews stayed until about 11 am.
Source: WDIV ClickOnDetroitTroy Rules That Apply to Repairs
Troy's outdoor water rule says underground irrigation systems may run only between 11 pm and 5 am, a limit that comes from the city's contract with GLWA. Garden hoses and hand watering are exempt.
Source: City of Troy, Outdoor Water Use RestrictionsTroy code enforcement says sump pump discharge aimed at roadways or sidewalks creates hazardous conditions and asks owners to redirect it safely.
Source: City of Troy, Code EnforcementOwners and occupants must clear public sidewalks of snow over 2 inches deep and of ice within 24 hours after the storm ends. Corner-lot rules exempt side and rear sidewalks on listed major roads for one- and two-family homes.
Source: City of Troy, Code EnforcementTroy limits recreational ground fires to 3 feet by 3 feet by 2 feet, 25 feet from structures, burning only seasoned firewood or clean untreated lumber, and it prohibits burning yard waste.
Source: City of Troy, Seasonal Fire CodesConsumer fireworks need a permit in Troy except on set windows, including December 31 to 1 am, the weekends before Memorial Day and Labor Day, and June 29 to July 4 until 11:45 pm.
Source: City of Troy, Seasonal Fire CodesTroy runs a rental inspection program only for multiple-family buildings with three or more units. It links the state mold guide and a tenant-landlord guide for those buildings.
Source: City of Troy, Multiple Family Rental Inspection ProgramTroy's Building Department enforces the Michigan codes, and it says the state paused rollout of the 2021 Michigan Residential Code, so the 2015 residential code still governs house repairs.
Source: City of Troy, Building Department: Codes Currently in EffectFor commercial work Troy enforces the 2021 Michigan Building Code and the 2021 Michigan Rehab Code, both effective April 9, 2025.
Source: City of Troy, Building Department: Codes Currently in EffectTroy Contacts After a Loss
The Troy Building Department phone is 248.524.3344.
Source: City of Troy, Building DepartmentTroy Public Works lists separate lines: Streets & Drains 248.524.3392 and Refuse & Recycling 248.524.3399.
Source: City of Troy, Department of Public WorksTroy Code Enforcement takes complaints at 248.524.3364.
Source: City of Troy, Code EnforcementTroy Fire Department's administrative office number is 248.524.3419, and its office sits in City Hall at 500 West Big Beaver Road.
Source: City of Troy, Fire DepartmentNeighborhoods and ZIP Codes in Troy
- Troy Corners: Historic settlement area at Livernois and Square Lake roads in north-central Troy.
- Big Beaver corridor: Main commercial corridor; the city is replacing concrete slabs on westbound Big Beaver between Coolidge and Crooks in fall 2026.
- Sylvan Glen: City Public Works lists a Sylvan Glen pathway among its facilities.
WaterOut takes calls from these Troy ZIP codes: 48084, 48085.
Troy Water Damage Questions
Does WaterOut work in Troy?
Yes. WaterOut takes water damage calls from Troy and the rest of Oakland County, 24 hours a day.
What does WaterOut do on a water damage call in Troy?
The crew removes the water, takes out wet materials that cannot be dried, dries the structure with commercial equipment and records moisture readings until the house is dry.
How old are the homes in Troy?
About 73 percent of occupied Troy homes are owner-occupied: 24,446 owner households against 8,926 renter households.
Where does storm water go in Troy?
Troy storm drains empty into 134 detention basins and six lakes, so heavy rain depends on those basins to hold water back from streets and yards.
Has Troy flooded before?
State natural-features mapping flags Troy land along the floodplains of the Gibson Drain, Lane Drain and Ferry Drain, which feed the Clinton River, plus floodplains along tributaries of the Rouge River.
Who runs the sewers in Troy?
Troy's Water & Sewer Division sends the city's wastewater to the Great Lakes Water Authority treatment plant.