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WaterOut › Service area › Novi

Oakland County

Novi Water Damage Restoration

WaterOut works water losses across Oakland County, including Novi. This page shows what city, county and federal sources say about water risk in Novi.

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What to Do First

  1. Shut off the water at the main if a pipe or fixture is the source.
  2. Stay out of water near outlets or the electrical panel.
  3. Photograph the water line and damaged items before anything moves.
  4. Call WaterOut.

First the source is stopped and the water extracted. Then the structure is opened where water is trapped and dried with dehumidifiers until readings confirm it.

Homes in Novi

Novi has 26,801 occupied homes. Owners live in 17,758 and renters in 9,043, so about one home in three is a rental.

Source: U.S. Census Bureau ACS 2020-2024 5-year estimates (via Census Reporter API), table B25003, Novi city

The median Novi home was built in 1993. The plumbing and wiring in a typical house are about 33 years old.

Source: U.S. Census Bureau ACS 2020-2024 5-year estimates (via Census Reporter API), table B25035, Novi city

Only 14,130 of Novi's 28,351 housing units are detached houses, about half. The other half is attached homes, condos and apartments.

Source: U.S. Census Bureau ACS 2020-2024 5-year estimates (via Census Reporter API), table B25024, Novi city

Novi has 2,134 units in buildings of 50 or more units and 2,761 in buildings of 5 to 9 units. A water loss in a multi-unit building often reaches neighbors.

Source: U.S. Census Bureau ACS 2020-2024 5-year estimates (via Census Reporter API), table B25024, Novi city

Novi built homes in two big waves. The census counts 5,337 homes from the 1970s, 4,781 from the 1980s, 5,493 from the 1990s and 5,711 from the 2000s.

Source: U.S. Census Bureau ACS 2020-2024 5-year estimates (via Census Reporter API), table B25034, Novi city

Only 1,336 Novi homes (about 5 percent) were built before 1960. The housing is mostly from the 1970s on.

Source: U.S. Census Bureau ACS 2020-2024 5-year estimates (via Census Reporter API), table B25034, Novi city

Sewers, Drains and Basement Water in Novi

Novi lists three flood sources: a river or stream leaving its banks in heavy storms, snowmelt, and ice or debris jams.

Source: City of Novi official website, Flood Plain Protection Information

Novi names eight smaller streams that flood during or soon after heavy storms, including Shaw Creek, Leavenworth Creek and the Novi-Lyon Drain.

Source: City of Novi official website, Flood Plain Protection Information

Walled Lake, Shawood Lake and Twelve Oaks Lake can also cause flooding in Novi.

Source: City of Novi official website, Flood Plain Protection Information

Novi records a major flood on June 26, 1968.

Source: City of Novi official website, Flood Plain Protection Information

Grand River Avenue over the Walled Lake Branch of the Middle River Rouge, west of Novi Road, sometimes floods over after heavy rain.

Source: City of Novi official website, Flood Plain Protection Information

The city says floodwaters in Novi can cover many blocks and reach four or five feet deep.

Source: City of Novi official website, Flood Plain Protection Information

Novi averages three flood advisories, 0.5 flood warnings and 0.6 flash flood warnings a year, based on 13 years of National Weather Service data.

Source: City of Novi Master Plan (draft dated 2023-11-21)

In 2021 Novi had more flood advisories than in any of the previous 13 years.

Source: City of Novi Master Plan (draft dated 2023-11-21)

About 496 Novi homes are at minor flood risk, based on First Street Foundation data cited in the master plan.

Source: City of Novi Master Plan (draft dated 2023-11-21)

Storms and Power Outages in Novi

The master plan cites a Great Lakes climate program forecast of 1.5 to 2.0 inches more rain a year in Novi over the next 20 to 40 years.

Source: City of Novi Master Plan (draft dated 2023-11-21)

Roughly 30 percent of Novi is covered by impervious surface, which sends rain to storm drains instead of soil.

Source: City of Novi Master Plan (draft dated 2023-11-21)

The city utilities page names DTE Energy as the Novi electric and gas provider and links DTE outage information.

Source: City of Novi official website, Public Utilities

Novi has designated three warming and cooling centers: Meadowbrook Commons, Novi Public Library and Novi Civic Center.

Source: City of Novi official website, Emergency Preparedness

On July 7, 2021 NOAA recorded wires down across both directions of I-275 near Grand River in Novi, a 50 knot thunderstorm wind, with $500,000 property damage.

Source: NOAA NCEI Storm Events Database, details file for 2021, Oakland County rows (field labels added)

On June 27, 2013 a 50 knot thunderstorm wind in Novi brought down an 8 inch branch.

Source: NOAA NCEI Storm Events Database, details file for 2013, Oakland County rows (field labels added)

On September 3, 2015 a 56 knot thunderstorm wind in Novi uprooted trees.

Source: NOAA NCEI Storm Events Database, details file for 2015, Oakland County rows (field labels added)

On June 10, 2020 a 52 knot thunderstorm wind uprooted a large tree in Novi.

Source: NOAA NCEI Storm Events Database, details file for 2020, Oakland County rows (field labels added)

Local Reports

On September 25, 2025 a 42-inch GLWA water transmission main broke on 14 Mile Road just west of M-5 in Novi.

Source: City of Novi official website, GLWA Water Main Break Update

On August 10, 2026 Novi City Council awarded a $7,420,865 contract for the Crescent Boulevard to Lee BeGole Drive extension.

Source: City of Novi official website, Public Safety Buildings

The Novi emergency preparedness page includes a history of the multi-state blackout of 2003.

Source: City of Novi official website, Emergency Preparedness

Novi Rules That Apply to Repairs

Novi Public Works will visit a property on request to review a flood problem. The visit is free.

Source: City of Novi official website, Flood Plain Protection Information

The city sandbag plan protects critical roads, buildings and services. It is not meant to protect every house that might flood.

Source: City of Novi official website, Flood Plain Protection Information

In Novi, work on a building in the floodplain that costs more than 50 percent of its value requires the existing structure to be raised one foot above the 100-year floodplain.

Source: City of Novi official website, Flood Plain Protection Information

Novi applies the same 50 percent rule to damage from any cause, including fire, flood and tornado.

Source: City of Novi official website, Flood Plain Protection Information

Allowed construction in a Novi floodplain must have its lowest floor at least one foot above the 100-year floodplain.

Source: City of Novi official website, Flood Plain Protection Information

Novi keeps Elevation Certificates for all new or substantially improved construction.

Source: City of Novi official website, Flood Plain Protection Information

Flood insurance bought in Novi has a 30-day wait before it takes effect.

Source: City of Novi official website, Flood Plain Protection Information

Novi allows small recreational fires in a metal or non-combustible container, 50 feet from structures, with seasoned dry wood only.

Source: City of Novi official website, Rules for Open Burning

Novi Contacts After a Loss

Novi Community Development answers floodplain questions at 248-347-0415.

Source: City of Novi official website, Flood Plain Protection Information

For flooding or drainage problems, Novi residents call the Department of Public Works at 248-735-5640.

Source: City of Novi official website, Flood Plain Protection Information

The Novi Water and Sewer Division takes sewer backup questions at 248-735-5644.

Source: City of Novi official website, Sewer Overflow or Backup Information

Novi Fire Department takes open-burning and disabled alarm complaints at 248-349-2162.

Source: City of Novi official website, Code Compliance Resources

Neighborhoods and ZIP Codes in Novi

  • Novi Town Center: NOAA recorded wind damage to trees in and around Novi Town Center on June 16, 2022.
  • Cedar Spring Estates: Subdivision with numerous water main breaks over the last decade; its water main was lined in 2026.
  • Arden Glen: Subdivision listed in the 2026 Neighborhood Roads Program for concrete street work.
  • Bradford of Novi: Subdivision listed in the 2026 Neighborhood Roads Program for concrete street work.
  • Lakeshore Park area: Park between Walled Lake and Twelve Mile Road, west of Novi Road.

WaterOut takes calls from these Novi ZIP codes: 48374, 48375, 48377.

Novi Water Damage Questions

Does WaterOut work in Novi?

Yes. WaterOut takes water damage calls from Novi and the rest of Oakland County, 24 hours a day.

What does WaterOut do on a water damage call in Novi?

The crew removes the water, takes out wet materials that cannot be dried, dries the structure with commercial equipment and records moisture readings until the house is dry.

How old are the homes in Novi?

Novi has 26,801 occupied homes. Owners live in 17,758 and renters in 9,043, so about one home in three is a rental.

Has Novi flooded before?

Novi lists three flood sources: a river or stream leaving its banks in heavy storms, snowmelt, and ice or debris jams.

Do repairs after water damage need a permit in Novi?

In Novi, work on a building in the floodplain that costs more than 50 percent of its value requires the existing structure to be raised one foot above the 100-year floodplain.

Who runs the sewers in Novi?

Novi runs its own sanitary sewer collection. Its sewers flow to an Oakland County Water Resources Commission interceptor and then to the North Huron Rouge Valley plant.

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