(586) 210-6797

WaterOut › Service area › Ann Arbor

Washtenaw County

Ann Arbor Water Damage Restoration

WaterOut extracts water and dries homes in Ann Arbor, day or night. Here is the local record behind the calls we take from Ann Arbor.

24/7 EMERGENCY 586-210-6797 wateroutmi.com

Right Away

  1. Stop the flow at the nearest valve.
  2. Keep children and pets out of the area.
  3. Take dated photos.
  4. Call WaterOut.

WaterOut's process is water out, wet materials out, drying in, readings recorded. The log stays with your file.

Homes in Ann Arbor

Renters outnumber owners in Ann Arbor. 27,544 of 50,499 occupied homes (55 percent) are rented, and 22,955 are owner-occupied.

Source: U.S. Census Bureau ACS 2020-2024 5-year estimates via Census Reporter API, City of Ann Arbor (table B25002-B25091)

About 34,502 of Ann Arbor's 54,399 housing units (63 percent) were built before 1980, the era of asbestos and lead paint.

Source: U.S. Census Bureau ACS 2020-2024 5-year estimates via Census Reporter API, City of Ann Arbor (table B25002-B25091)

The 1960s is the largest building decade in Ann Arbor, with 10,076 housing units. 8,026 more units (15 percent) are from 1939 or earlier.

Source: U.S. Census Bureau ACS 2020-2024 5-year estimates via Census Reporter API, City of Ann Arbor (table B25002-B25091)

Single-family detached houses are 22,624 of Ann Arbor's 54,399 housing units (42 percent). Another 5,653 units sit in buildings of 50 or more units.

Source: U.S. Census Bureau ACS 2020-2024 5-year estimates via Census Reporter API, City of Ann Arbor (table B25002-B25091)

The median owner-occupied home in Ann Arbor is worth about $453,400, and median gross rent is $1,649 a month.

Source: U.S. Census Bureau ACS 2020-2024 5-year estimates via Census Reporter API, City of Ann Arbor (table B25002-B25091)

The census counts 3,900 vacant housing units in Ann Arbor (7 percent of the stock).

Source: U.S. Census Bureau ACS 2020-2024 5-year estimates via Census Reporter API, City of Ann Arbor (table B25002-B25091)

In January 2014 the footing drain work was about 99 percent done in Orchard Hills and Bromley. It stood at Glen Leven 56 percent, Dartmoor 89 percent and Morehead 63 percent.

Source: Ann Arbor Chronicle, "Backups: Lawyers, Sewers, Pumps" (Jan. 19, 2014)

Sewers, Drains and Basement Water in Ann Arbor

Ann Arbor runs separate sanitary and stormwater sewer systems. Pre-1980 homes often tie their footing drains to the sanitary side, so heavy rain sends storm flow into sanitary pipes.

Source: Ann Arbor Chronicle, "Ann Arbor to Study Sanitary Sewer Flow" (Feb. 4, 2013), archived by the Ann Arbor District Library

In many Ann Arbor homes built before 1980, builders connected the footing drain directly to the sanitary sewer because both pipes sit at about the same depth.

Source: Ann Arbor Chronicle, "Ann Arbor to Study Sanitary Sewer Flow" (Feb. 4, 2013), archived by the Ann Arbor District Library

The five original target areas for basement backups were Orchard Hills, Bromley, Morehead, Dartmoor and Glen Leven. Orchard Hills and Bromley are in the northeast and the other three in the southwest.

Source: Ann Arbor Chronicle, "Backups: Lawyers, Sewers, Pumps" (Jan. 19, 2014)

A city report counted 52 basement backups in the target areas in 2000 and 1 in 2013. The city found that the 2013 backup did not come from its sanitary sewer.

Source: City of Ann Arbor, Sanitary Sewer Wet Weather Evaluation Project full report (PDF)

On March 15, 2012 an especially heavy rain caused extensive overland flooding in southwest Ann Arbor, near the target areas. Residents asked whether the footing drain program had made it worse.

Source: Ann Arbor Chronicle, "Backups: Lawyers, Sewers, Pumps" (Jan. 19, 2014)

In August 2012 Council told staff to negotiate with the Washtenaw County water resources commissioner on stormwater work in the Malletts Creek drainage district, between Ann Arbor-Saline Road, I-94 and Scio Church Road.

Source: Ann Arbor Chronicle, "Footing Drain Program Temporarily Disconnected" (Sept. 17, 2012)

The city's sanitary sewer model covers about 400 miles of sewer, and about 67 percent of it is 4 to 8 inches in diameter.

Source: City of Ann Arbor, Sanitary Sewer Wet Weather Evaluation Project full report (PDF)

Ann Arbor had a 100-year flood in 1968. The city used that event to set its first floodplain and floodway boundaries.

Source: City of Ann Arbor, Flood Mitigation Plan (March 2007, PDF)

The city's 2007 flood plan says similar-size floods struck Ann Arbor in 1902 and 1947 before the 1968 flood.

Source: City of Ann Arbor, Flood Mitigation Plan (March 2007, PDF)

Storms and Power Outages in Ann Arbor

Utility gas heats 35,690 of Ann Arbor's 50,499 occupied homes (71 percent), and electricity heats 13,175 (26 percent).

Source: U.S. Census Bureau ACS 2020-2024 5-year estimates via Census Reporter API, City of Ann Arbor (table B25002-B25091)

On June 25, 2009 NOAA logged a flash flood near Ann Arbor with up to 1 foot of water over roads around I-94 and Jackson Road.

Source: NOAA NCEI Storm Events Database, StormEvents_details 2009 (Wayne, Oakland, Washtenaw rows)

On July 28, 2011 NOAA recorded $20,000 in damage from a flash flood in the Ann Arbor and Ypsilanti areas. Cars were stranded on Jackson Road and I-94.

Source: NOAA NCEI Storm Events Database, StormEvents_details 2011 (Wayne, Oakland, Washtenaw rows)

On March 15, 2012 NOAA logged a flash flood at Ann Arbor with three to four feet of water on several roads.

Source: NOAA NCEI Storm Events Database, StormEvents_details 2012 (Wayne, Oakland, Washtenaw rows)

On March 15, 2012 NOAA logged 2.00-inch hail at Ann Arbor, and several other hail reports of 0.75 to 1.25 inches that afternoon.

Source: NOAA NCEI Storm Events Database, StormEvents_details 2012 (Wayne, Oakland, Washtenaw rows)

On May 13, 2014 a 65 knot (about 75 mph) thunderstorm wind at Ann Arbor brought widespread tree damage. Some trees fell on homes and did structural damage, for $100,000 in recorded damage.

Source: NOAA NCEI Storm Events Database, StormEvents_details 2014 (Wayne, Oakland, Washtenaw rows)

On the same afternoon in May 2014, a large tree uprooted and fell onto a detached garage in Ann Arbor.

Source: NOAA NCEI Storm Events Database, StormEvents_details 2014 (Wayne, Oakland, Washtenaw rows)

On July 19, 2019 a thunderstorm gust blew down tents at the Ann Arbor Art Fair and injured one person.

Source: NOAA NCEI Storm Events Database, StormEvents_details 2019 (Wayne, Oakland, Washtenaw rows)

Local Reports

The National Weather Service rated the April 15, 2026 Ann Arbor tornado EF-1 with 110 mph peak winds. It ran 1.71 miles, up to 500 yards wide, and touched down at 1:44 AM near Jackson Avenue and I-94.

Source: City of Ann Arbor, "Ann Arbor was hit hard by a severe storm. Here's what residents should know" (Apr. 15, 2026)

NOAA recorded $500,000 in damage from the April 15, 2026 Ann Arbor tornado. The worst damage ran from Jackson Avenue through Veterans Memorial Park and nearby homes, with sporadic damage through Virginia Park.

Source: NOAA NCEI Storm Events Database, StormEvents_details 2026 (Wayne, Oakland, Washtenaw rows)

The April 2026 tornado snapped numerous trees in residential streets and pulled metal roof panels from Yost Ice Arena. Part of an elementary school roof blew off.

Source: City of Ann Arbor, "Ann Arbor was hit hard by a severe storm. Here's what residents should know" (Apr. 15, 2026)

After the April 15, 2026 storm the city closed all of Veterans Memorial Park because the facilities and ball fields were badly damaged.

Source: City of Ann Arbor, "Ann Arbor was hit hard by a severe storm. Here's what residents should know" (Apr. 15, 2026)

Ann Arbor Rules That Apply to Repairs

Ann Arbor started its footing drain disconnection program in 2001. Repeated raw sewage backups into basements and partly treated sewage reaching the Huron River drove it.

Source: Ann Arbor Chronicle, "Ann Arbor to Study Sanitary Sewer Flow" (Feb. 4, 2013), archived by the Ann Arbor District Library

The footing drain program began in five neighborhoods that held about half of all reported sewage backups. By early 2013 the city had disconnected 2,538 footing drains.

Source: Ann Arbor Chronicle, "Ann Arbor to Study Sanitary Sewer Flow" (Feb. 4, 2013), archived by the Ann Arbor District Library

A 2003 state consent order made Ann Arbor disconnect at least 155 footing drains a year for four years, 620 in all. Developers must also pay to offset new load on the sanitary system.

Source: Ann Arbor Chronicle, "Backups: Lawyers, Sewers, Pumps" (Jan. 19, 2014)

By July 1, 2013 the city had completed 1,834 footing drain disconnections, nearly three times what the consent order required.

Source: Ann Arbor Chronicle, "Backups: Lawyers, Sewers, Pumps" (Jan. 19, 2014)

The disconnection procedure installs a sump and pump to move footing drain water to the storm system. In the Lansdowne area sump pumps did not work in heavy rain, because storm flows and a full storm system sent pumped water back into the sump.

Source: Ann Arbor Chronicle, "Footing Drain Program Temporarily Disconnected" (Sept. 17, 2012)

On September 17, 2012 Ann Arbor City Council suspended the footing drain program in the Lansdowne area. A resolution cited creek bed patterns and overland drainage problems there.

Source: Ann Arbor Chronicle, "Footing Drain Program Temporarily Disconnected" (Sept. 17, 2012)

On February 4, 2013 Council approved a $968,348 contract for a sanitary sewer flow study to judge the footing drain program.

Source: Ann Arbor Chronicle, "Ann Arbor to Study Sanitary Sewer Flow" (Feb. 4, 2013), archived by the Ann Arbor District Library

Ann Arbor joined the NFIP Community Rating System in 2017 at Class 7. It moved to Class 6 on October 1, 2018, which gives a 20 percent discount on flood insurance.

Source: City of Ann Arbor, About Floodplains page

Ann Arbor Contacts After a Loss

Ann Arbor residents report fallen trees and other non-emergency public works problems through A2FixIt. Downed wires go to 911.

Source: City of Ann Arbor, "Ann Arbor was hit hard by a severe storm. Here's what residents should know" (Apr. 15, 2026)

Ann Arbor tests its outdoor warning sirens on the second Tuesday of each month from March through October at 1 p.m. The city decided to keep the siren system.

Source: City of Ann Arbor, "Ann Arbor was hit hard by a severe storm. Here's what residents should know" (Apr. 15, 2026)

The city asks residents to sign up for A2 Emergency Alerts and to opt in to Wireless Emergency Alerts on their phones.

Source: City of Ann Arbor, "Ann Arbor was hit hard by a severe storm. Here's what residents should know" (Apr. 15, 2026)

Neighborhoods and ZIP Codes in Ann Arbor

  • Water Hill: Site of the 1938 city water treatment plant.
  • Orchard Hills and Bromley: Northeast footing-drain target areas, about 99 percent disconnected by January 2014.
  • Glen Leven, Dartmoor and Morehead: Southwest footing-drain target areas, 56, 89 and 63 percent disconnected by January 2014.
  • Lansdowne: Footing drain program paused here on September 17, 2012 after sump pumps failed in heavy rain.
  • Virginia Park: Reached by the April 15, 2026 EF-1 tornado with sporadic damage.
  • Veterans Memorial Park area (Jackson Avenue and I-94): Hardest-hit area of the April 15, 2026 tornado.

WaterOut takes calls from these Ann Arbor ZIP codes: 48103, 48104, 48105, 48108, 48109.

Ann Arbor Water Damage Questions

Does WaterOut work in Ann Arbor?

Yes. WaterOut takes water damage calls from Ann Arbor and the rest of Washtenaw County, 24 hours a day.

What does WaterOut do on a water damage call in Ann Arbor?

The crew removes the water, takes out wet materials that cannot be dried, dries the structure with commercial equipment and records moisture readings until the house is dry.

How old are the homes in Ann Arbor?

Renters outnumber owners in Ann Arbor. 27,544 of 50,499 occupied homes (55 percent) are rented, and 22,955 are owner-occupied.

Who supplies power in Ann Arbor?

Utility gas heats 35,690 of Ann Arbor's 50,499 occupied homes (71 percent), and electricity heats 13,175 (26 percent).

Who runs the sewers in Ann Arbor?

Ann Arbor runs separate sanitary and stormwater sewer systems. Pre-1980 homes often tie their footing drains to the sanitary side, so heavy rain sends storm flow into sanitary pipes.

Has Ann Arbor flooded before?

On March 15, 2012 an especially heavy rain caused extensive overland flooding in southwest Ann Arbor, near the target areas. Residents asked whether the footing drain program had made it worse.

24/7

Water in Your Ann Arbor Home?

Call Now — 24/7Text